When booking with us, we ask that you adhere to our terms and conditions.
This helps to ensure that you and your guests stay safe and have the most fun possible during your time with us.
Deposits
A non-refundable deposit is required for all bookings, and shall be paid by the Hirer prior to confirmation of the booking.
See details below:
– In respect of bookings with a booking fee of £2,499 or less: 20% (plus VAT) of the aggregate booking fee;
– In respect of bookings with a booking fee of £2,500 or more: 50% (plus VAT) of the agreement booking fee;
An invoice will be raised prior to the event for the remaining hire fee and any additional costs including catering. Invoices must be paid on the earlier of the Working Day immediately prior to the Event Date; and the date which is 30 days following the date on which the booking was made by the Hirer.
Payment must be made by either BACS or credit card in full and in cleared funds. Cheque payments will only be taken if time for clearance allows – this can take up to 7 Working Days.
Cancellations
Should the Hirer cancel a booking within 7 working days of the event date (unless the event is rescheduled to occur within the same calendar month), the Hirer will be liable to pay, as liquidated damages, an amount equal to the sum of:
– 30% (plus VAT) of the original hire fee, in addition to the non-refundable deposit paid by the Hirer;
– plus the full cost of any catering and consumables booked for the event;
– plus any other third-party costs incurred by (and not refundable to) Passage Trading Services in connection with the booking including but not limited to fees to hire equipment, dining ware and wait staff…etc.
Health and safety
The hirer or group lead is responsible for the health and safety of their staff and delegates throughout the duration of the hire period and will be expected to comply with all relevant legislation. It is the duty of the lead booker to familiarise them self with the health and safety and emergency procedures and to communicate these to their group.
Fire safety
A copy can be emailed to you in advance on request. It is the duty of the hirer or group lead to familiarise them self with the Fire Safety Procedure and to communicate this to their group. Cathedral View Staff should be informed of any guests with mobility issues prior to the booking so that a personal evacuation plan can be discussed in advance.
